SIP Trunk Setup
Before you can start using the SIP trunking feature in our system, you will need to collect some details from your external SIP provider. These details allow our system to authenticate and route calls correctly.
Step 1: Gather Information from Your SIP Provider
Contact your chosen SIP provider (e.g., Twilio, Telnyx, or another provider) and make sure you have the following details ready:
Hostname (SIP Domain / Proxy Address) – The provider’s server address for call routing.
Phone Number (DID) – The number(s) assigned to you by your provider.
Authentication Username – The username registered with your SIP provider.
Authentication Password – The password/secret for your SIP account.
For detailed instructions, see:
Step 2: Log in to Your Account
Go to your account dashboard.
Navigate to Channels → SIP Trunking.
Click Add SIP Trunk.
Step 3: Enter SIP Trunk Information
Fill in the required fields using the information from your provider:
Hostname – The SIP domain or proxy address from your provider.
Phone Number – Your assigned number(s).
Auth Username – The SIP username.
Auth Password – The SIP password/secret.
Step 4: Save and Activate
After saving, your SIP trunk will be registered with our system.
You can now assign this trunk to your call flows, inbound rules, or outbound dialing profiles.
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