Organization-Level Knowledge Bases
We are introducing Organization-Level Knowledge Bases (KBs) to allow users to share the same KB across multiple agents within an organization.
Overview
Purpose: Enable a single KB to be used by all agents in an organization.
Scope: Owned by the organization, accessible to every agent in that org.
Functionality: Supports all types and capabilities of a standard agent KB.
Permissions
To access the list, users must have the following permission:
Manage KnowledgeBase
Default Access
By default, the following roles have access to the organization knowledge bases:
Owner
Admin
Access can be extended to other roles by granting the Manage KnowledgeBase permission.
How to Use
Navigate to the KB list: Go to Resources → Knowledge Bases in the homepage sidebar.
Manage Organization KBs: From this view, users with the proper permission can:
Upload new KBs
Modify existing KBs
View KB content and details
Delete KBs
Using Organization KBs in Agents
Automatic Inclusion: Organization KBs automatically appear in the Knowledge Base dropdown in the agent interface:
Global Node
Knowledge Base Node
Combination with Existing KBs: Agents can use both organization KBs and their own local KBs simultaneously.
Modifications: Any changes to organization KBs must be made in the Resources → Knowledge Bases tab. Modifications from individual agents are not allowed.
This ensures consistent knowledge across agents while centralizing management for organizational administrators.
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