> For the complete documentation index, see [llms.txt](https://dataqueue.gitbook.io/voicehub-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://dataqueue.gitbook.io/voicehub-docs/integrations/whatsapp-message-templates.md).
# WhatsApp Message Templates
This guide explains how to create new WhatsApp templates in your Meta account and use them in your agent to send WhatsApp messages.
### Step 1: Create a WhatsApp Template in Your Meta Account
> **Note:** Before creating a WhatsApp template, make sure your Meta Business account is connected and integrated to your VoiceHub account. If you don’t have it set up yet, follow our guide: [Connect Your Meta Business Account](https://dataqueue.gitbook.io/voicehub-docs/docs/connect-your-meta-business-account).
WhatsApp templates are pre-approved message formats that allow your business to send structured messages to users. Each template can include a **header**, **body**, and **footer**, and you can use placeholders for personalized content.
**Steps to create a template:**
1. Go to [Meta Business Manager](https://business.facebook.com/) and log in with your account credentials.
2. From the left-hand menu, select **“WhatsApp Manager”**
3. Navigate to **"Message Templates"**
* Click **“Manage Templates”**
* Click the **“Create Template”** button
4. Enter a **template name**, select a **category** (e.g., Transactional, Marketing), and choose a **language**.
5. Click **“Submit”** to send the template for approval.
### Step 2: Use WhatsApp Message Templates in Your Agent
Once your template is approved in Meta, you can use it inside your agent to send WhatsApp messages.
1. In your agent workflow, **select the `SEND_WHATSAPP_MESSAGE_NODE`**.
1. In the node form:
* Select a **Meta Connection** from your connected account list.
* After selecting the Meta connection, choose a **Phone Number** from the phone numbers list linked to the selected Meta app.
* Next, select a **WhatsApp Message Template** from the list of templates available for that phone number.
2. Once a template is selected, the form will display all of its **parameters**.
* For each parameter, you can define its value as one of the following types:
* **Static**
* **Extract Variable**
* **Prompt**
This configuration allows your agent to send personalized WhatsApp messages using pre-approved templates directly through Meta’s WhatsApp API.
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