WhatsApp Text Call API

This page contains details on how to trigger Whatsapp Text Calls through an API and check their status

Triggering WhatsApp Text Calls through API

After copying the API key, it is to be used as a header in the request to trigger the call or schedule it. scheduleAt is an optional date time field that is passed when the call is to be scheduled in the future. If past date is passed, an error will be raised.

The from number in configured in pathway in the Whatsapp start node.

curl --location 'https://voicehub.dataqueue.ai/api/v1/calls/whatsapp-call' \
--header 'x-dq-api-key: <api-key>' \
--header 'Content-Type: application/json' \
--data '{
  "to": "<voip-call-phone-number-destination>",
  "agentId": "<agent-id-to-be-used>"
  "context": {<json-dict-of-context>}
  "scheduleAt": "yyyy-mm-ddThh:mm",
}'

It returns a json object containing details about the call triggered

{
    "id": "<generated-call-id>",
    "status": "<call-status>", // Queued or Scheduled
    "type": "whatsapp-text"
}

Checking status of the call

The following endpoint allows to read through the status of the call triggered

curl --location 'https://voicehub.dataqueue.ai/api/v1/calls/status/<call-id>/' \
--header 'x-dq-api-key: <api-key>'

response returned is similar to that of the trigger call api response.