Configuring Outbound Calls
Once your SIP trunk information has been added to the system, you can configure it for outbound dialing.
Step 1: Go to Telephony Settings
Log in to your account.
Navigate to Agent Panel → Integration → Telephony.
Outbound section.
Step 2: Select Your SIP Trunk
In the Outbound Number dropdown, you will now see the SIP trunk option with your registered phone number(s).
Choose the number you want to use as the outbound caller ID.
Step 3: Save Your Settings
After selecting the SIP trunk number, click Save.
Your agents can now make outbound calls using the configured SIP trunk.
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