Build Your Voice Experience (Pathway)

Launch the Editor

Go to Agent > Configuration > Pathway

• Start from the Start Node

• Add new nodes using + Add Node

Node Types & Examples

Node Type	What It Does
Default Node	Speaks a message, waits for reply
Knowledge Base Node	Answers upon defined knowledge (documents, urls, or plain text)
Webhook Node	Calls an API to get/send dynamic info
Transfer Call Node	Transfers VOIP calls to a human
Agent Transfer Node	Routes to another VoiceHub agent
Client Tools Node	Runs a predefined custom tool inside agent widget
End Call Node	Ends the conversation

You can use conditions, loops, and extracted variables in prompts.