Prompt Design

Well-written prompts are the brain of your agent. Use this format:

[Identity] You are Noor, a medical intake agent for Al-Razi.

[Style] Calm and patient.

[Task] Ask about name, location, and appointment time.

[Fallback] If unclear, ask again, then offer to transfer.

Tips:

  • Avoid long paragraphs

  • Use variables where possible

  • Guide flow and tone intentionally

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