Frequently Asked Questions (FAQ)

Is VoiceHub right for my use case?

If your goal is to automate real-time, natural-sounding voice interactions for support, sales, appointments, or backend automation — VoiceHub is built for you. Whether you're scaling across countries or running local pilots, our no-code platform fits all tiers.

Sounds good, but I’m building a custom X for Y...

That’s exactly why VoiceHub exists. You can embed our agents via web widget, configure every step using your own logic, or even run complex flows using APIs and tools. You can also bring your own provider keys and manage your data and logic your way.

Couldn’t I build this myself and save money?

You could — but it would take months to replicate the STT+LLM+TTS integration, call routing logic, latency handling, and QA testing. VoiceHub gives you all of that in one platform, so you focus on your business, not infrastructure.

Is it going to be hard to set up?

Not at all. You can launch your first agent in under 5 minutes using the global prompt and prebuilt flows. From there, advanced tools like the Conversational Pathway, QA tests, and custom models are available as needed.

How is VoiceHub different from other Voice AI services?

We’re built for both developers and teams. That means:

• Global + Arabic-first performance

• Real-time call orchestration

• Web & phone support

• Full UI, analytics, QA, and white labeling

• Flexible: bring your own models or use ours

Can we achieve latency of around 200 milliseconds?

Yes. With DQ Mode you can stay around ~200ms under most network conditions.

Do you offer competitive per-minute pricing if we commit to a consistent monthly volume?

Yes. We offer volume-based pricing tiers and can tailor per-minute rates if you’re committing to steady usage.

Can your platform handle high levels of concurrency, ideally between 100 to 500 sessions daily?

Absolutely. VoiceHub is infrastructure-ready for high-concurrency workloads. Our stack is built to scale from pilot to production instantly.

Do you support white-labeling and on-premise deployments?

Yes to both. You can fully white-label the UI and communication flows. For enterprises requiring private deployments, we support on-premise or VPC options upon request.