# Permissions ## Organization-Level Permissions ### manageOrganizations Allows the user to: * View sub organizations table * Update/Delete current organization * Upload images for current organization * Get current organization credit consumption * Get current organization max remaining monthly limit * Get the base domain for the current organization *** ### manageCurrentOrganization Allows the user to: * Create/Get/Delete current organization custom domain * Get current organization domain status *** ### viewAgents Allows the user to: * Get organization agents * List organization agents * View organization agents calls dashboard *** ### manageAgents Allows the user to: * Create/Clone organization agents * Expose organization agents as a template * Update/Delete organization agents * Transfer organization agents ownership * Build organization agents from prompts * Upload organization agent images * Optout from shared agents *** ### viewOrganizations Allows the user to: * Get a list of sub organizations * Get an organization by ID * View organization credits consumption *** ### createOrganizations Allows the user to: * Create new sub organization *** ### manageNumbers Allows the user to: * View phone numbers table * Import a phone number * Purchase a phone number * Release phone number * Update imported phone number * Update inbound phone numbers *** ### manageSIP Allows the user to: * Create/Update/Delete a SIP connection * Get a SIP connection by ID * List SIP connections * View SIP connections table *** ### manageEmailConfigurations Allows the user to: * Create a new email configuration * Generate organization invite email * List email configurations * View Email configurations table * Delete a configuration * Get a configuration by ID *** ### manageCalendars Allows the user to: * Get a calendar integration by ID * Create/Delete a calendar integration *** ### manageMetaConnections Allows the user to: * Get a Meta connection by ID * Create/Delete a new Meta connection * View Meta connections table *** ### manageMembers Allows the user to: * Invite members to the organization * Update/Delete organization member role * View organization members table *** ### manageRoles Allows the user to: * List organization roles * View organization roles table *** ### viewAuditLog Allows the user to: * List organization audit logs * View organization audit logs table *** ### manageKnowledgeBase Allows the user to: * View organization knowledge bases table * List knowledge bases * Get a knowledge base by ID * Create/Update/Delete/Upload knowledge base * Reindex and cancel reindexing knowledge base initialization * View knowledge base document chunks *** ### manageApiKeys Allows the user to: * View organization API keys page * Get the API key for an organization * Generate/Regenerate the API key for an organization *** ### manageOauth2 Allows the user to: * View organization Oauth2 page * Create/Update/Delete an Oauth2 connection * List all OAuth2 connections for an organization * Get a specific OAuth2 connection by ID *** ## Workspace-Level Permissions ### settingsWriteAccess Allows the user to: * Update workspace settings * Create/Clone a workspace version * Import pathway * View knowledge base document chunks * Update/Delete a pathway * Update/Delete pathway nodes and edges * Try test webhook button * Create/Update/Delete MCP tool * Test and Sync MCP connection * Create/Delete workspace custom domain *** ### settingsViewAccess Allows the user to: * Get workspace settings and definition * Get general platform settings * Get call providers * Generate invitation email * View workspace versions table * Get a workspace version by ID * Get production version * List workspace pathways * Get a pathway by ID * Export a specific pathway * Get pathway variables * List all MCP tools * Get a tool by ID * Get workspace custom domain * Get workspace domain status * View Agent configuration page *** ### widgetWriteAccess Allows the user to: * View widget settings page * Update widget settings *** ### whiteLabelingWriteAccess Allows the user to: * View white labeling page * Update white labeling settings *** ### whiteLabelingViewAccess Allows the user to: * View white labeling page *** ### callStudioFullAccess Allows the user to: * Re-analyze a call studio job * Create/Delete a call studio job * Start a call studio job transcription * View call studio jobs table * List call studio jobs * Access call studio configurations page *** ### callStudioViewAccess Allows the user to: * View call studio jobs table * List call studio jobs * Get a job by ID * View call studio job dashboard * Get available filter values for dashboard filters *** ### callLogsFullAccess Allows the user to: * View call logs table (in workspace and organization level) * Delete a call * Cancel a scheduled call * View all logs types *** ### callLogsUserAccess Allows the user to: * View call logs table (in workspace and organization level) * View transcript logs type only *** ### makeCalls Allows the user to: * Send calls * Repeat a call * End in-progress calls *** ### manageTeams Allows the user to: * Invite members to the workspace * Revoke a member from a workspace * Update member role * List all workspace roles * Create/Update/Delete role * Get a role by ID * Access Collaborators/Customer/Roles pages *** ### QATestsWriteAccess Allows the user to: * View Tests page * Create/Update/Delete workspace test suits * Run tests *** ### QATestsViewAccess Allows the user to: * View Tests page * Get workspace test result * Get workspace tests * Get test score by trace ID or call ID *** ### analyticsAccess Allows the user to: * Prepare call for analysis * Get call analysis * Get analysis by ID * Get call studio job analysis * Remove call and call studio job analysis * Re-analyze call * View analytics pro conversations * List all analytics pro conversations * Create/Update/Delete analytics conversation * Enhance user prompt *** ### phonebookViewAccess Allows the user to: * List workspace contacts * List workspace groups * View Phonebook page *** ### phonebookWriteAccess Allows the user to: * View Phonebook page * Create/Update/Delete contacts * Create/Update/Delete groups * Import contacts as CSV *** ### providerKeysAccess Allows the user to: * View provider keys page *** ### integrationAccess Allows the user to: * List calendars integrations * Get a calendar integration by ID * Delete calendar integration * List email configurations * Create/Delete an email configuration * Get an email configuration by ID * List Meta phone numbers * List WhatsApp node phone numbers options * Create/Delete Meta agent configuration * Get a list of approved WhatsApp templates * Get a Meta agent configuration by ID * List Meta agent configurations * Create/Delete a new Meta connection * List Meta connections * Get Meta connection by ID * Get Meta agent settings * Create a Meta agent settings * List sip trunks * Get a sip trunk by ID * Create/Update/Delete a sip trunk * View APIs/MCP/Meta/Telephony pages *** ### liveSipListenAccess Allows the user to: * Listen to active Sip calls *** ### listenToCallRecordingsAccess Allows the user to: * Get call recordings * Ability to listen to call recordings *** ### listenToCallstudioRecordings Allows the user to: * Get a call studio job recording * Ability to listen to call studio job recordings *** ### avatarsAccess Allows the user to: * List avatars * Create/Delete avatar * Upload avatar image * View Avatars settings page *** ### campaignsManagementAccess Allows the user to: * Create/Update/Delete Campaign * List all campaigns * Start/Stop campaign * View Campaigns page *** ### pathwayPublishAccess Allows the user to: * Publish workspace version *** ### knowledgeBaseViewAccess Allows the user to: * View Knowledge bases table * List knowledge bases * Get a knowledge base by ID * View knowledge base document chunks *** ### knowledgeBaseWriteAccess Allows the user to: * View Knowledge bases table * List knowledge bases * Get a knowledge base by ID * Create/Update/Delete/Upload knowledge base * Reindex and cancel reindexing knowledge base initialization * View knowledge base document chunks *** ### viewPii Allows the user to: * View PII data in calls and call logs * View PII data in Call Studio jobs * View PII data for call analysis data *** ### managePiiSettings Allows the user to: * Update PII settings in call control *** ### viewInProgressCalls Allows the user to: * Can view in-progress call logs --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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